Yeh policy makeyoursite.in pe lagti hai, jo Vijay Nagar, Indore, Madhya Pradesh se chalta hai. Koi sawaal ho to [email protected] pe likhiye ya +91 86304 15226 pe WhatsApp kar dijiye.

Hum kya collect karte hain

Sirf woh jo aap khud form ya WhatsApp pe dete ho, aur kuch technical cheezein jo har website ko milti hain:

• Aapne diya: naam, business ka naam, WhatsApp number, email (agar bhara ho), plan jo chuna, aur aapka message.
• Apne aap mila: IP address, browser aur device ka naam, aur aap kis link se aaye (referrer aur UTM). Yeh spam rokne aur yeh samajhne ke liye hai ki enquiry kahan se aa rahi hai.
• Client ban gaye to: billing ke liye address aur GSTIN, aur payment ka record.

Hum aapka Aadhaar, PAN, bank details ya password kabhi nahi maangte. Card number humare paas kabhi nahi aata — woh seedha Razorpay ke paas jaata hai.

Kis kaam ke liye

• Aapki enquiry ka jawab dene ke liye. Yahi main wajah hai.
• Quote, invoice aur project update bhejne ke liye.
• Spam aur fake enquiry rokne ke liye (IP aur timing check).
• Marketing message tabhi, jab aapne form pe alag se checkbox tick kiya ho. Woh checkbox enquiry se alag hai — na tick karo tab bhi jawab aayega.

Kiske saath share hota hai

Hum data kisi ko bechte nahi. Kaam chalane ke liye in services ka istemaal hota hai, aur inhe utna hi milta hai jitna zaroori hai:

• Hosting aur database — site aur enquiry store karne ke liye. Server India region mein.
• WhatsApp Cloud API (Meta) — aapko auto-reply aur update bhejne ke liye. Aapka number aur naam jaata hai.
• Razorpay — payment aur GST invoice ke liye, sirf client ban jaane par.
• Email service — receipt, quote aur report bhejne ke liye.
• Google Fonts — font load hote waqt aapka IP Google ko dikhta hai. Hum koi analytics, ad pixel ya tracking script nahi chalate.

Iske alawa sirf tab share hoga jab kanoon maange, ya aap khud bolo.

Cookies aur browser storage

Is site pe koi tracking cookie nahi hai. Hum sirf ek cheez aapke browser mein rakhte hain — mys-theme — jo yaad rakhti hai ki aapne light mode chuna tha ya dark. Woh aapke device se bahar nahi jaati. Browser ka data clear karne se woh bhi chali jaati hai.

Kitne din rakhte hain

• Enquiry jo client nahi bani: 24 mahine, phir apne aap delete.
• Client ka record aur invoice: 8 saal, kyunki GST aur income tax ke liye rakhna zaroori hai.
• WhatsApp chat: jitna Meta apne platform pe rakhta hai, uspe humara control nahi.

Aapke haq (DPDP Act, 2023)

• Dekhna: humare paas aapka kya data hai, poori copy maang sakte ho.
• Theek karana: galat ho to sudhrwa sakte ho.
• Delete karana: hata dene ko bol sakte ho, sivaay uske jo kanoonan rakhna padta hai (jaise GST invoice).
• Consent wapas lena: marketing message band karne ke liye bas "STOP" likh dijiye.
• Shikayat: humse baat karke baat na bane to Data Protection Board of India ke paas ja sakte ho.

Kisi bhi request ke liye [email protected] pe likhiye. 30 din ke andar jawab dete hain, aksar usi hafte.

Bachche

18 saal se kam umar walon se hum jaan-boojh kar data nahi lete. Galti se aa gaya aur pata chala, to hata dete hain.

Suraksha

Sab kuch HTTPS pe chalta hai, password hash karke rakhe jaate hain, database ka roz encrypted backup hota hai, aur data tak pahunch sirf team ke un logon ko hai jinhe kaam ke liye chahiye. Phir bhi — internet pe 100% guarantee koi nahi de sakta, aur jo de raha hai woh jhoot bol raha hai.

Badlav

Policy badle to upar wali tareekh badal jaayegi. Koi badi baat badli to jinke saath humara chalu kaam hai, unhe WhatsApp pe bata denge.

Jab aap advance bhejte ho, tab yeh shartein aap aur makeyoursite.in ke beech lagu ho jaati hain.

Kaam kya hai

Jo quote mein likha hai, wahi. Page ki ginti, feature aur delivery date — sab quote pe hote hain. Uske baahar kuch chahiye to alag se batate hain kitna lagega, aur aapki haan ke baad hi karte hain. Bina bataye kuch nahi jodte.

Timeline kab se shuru hoti hai

Ginti us din se shuru hoti hai jis din dono mil jaayein: advance payment, aur aapka content (business details, photos, logo). Sirf paisa aa gaya par content 10 din baad aaya, to delivery bhi 10 din aage khisak jaayegi.

Feedback ka intezaar bhi ginti mein nahi aata. Preview bhejne ke baad agar 3 din jawab nahi aaya, to woh 3 din timeline se bahar hain.

Revision

Har plan mein do round ke revision included hain. Round matlab — aap saari baatein ek saath bhejte ho, hum sab kar dete hain. Ek-ek karke 20 message alag round nahi hote. Do round ke baad chhote change care plan mein aate hain, bade change ka alag estimate.

Payment

• 50% advance, 50% site live hone se pehle.
• UPI, bank transfer ya Razorpay link — teeno chalte hain.
• Har payment pe GST invoice milta hai.
• Final payment ke 7 din ke andar na aane par site pause ho sakti hai. Pause matlab band, delete nahi — payment aate hi wapas chalu.

Site kiski hai

Final payment ke baad site poori tarah aapki. Design, code, content — sab. Files download kar sakte ho, kisi aur developer ko de sakte ho, bina humse poochhe.

Domain shuru se hi aapke naam aur aapki email pe register hota hai — final payment ka intezaar nahi. Uska login bhi aapke paas rehta hai.

Final payment se pehle code humara rehta hai. Preview link isi wajah se temporary hota hai.

Content aapki zimmedari

Jo photo, logo, text aur video aap dete ho, unka haq aapke paas hona chahiye. Google se uthai hui photo ya kisi aur ki copy ki hui content aap dete ho aur baad mein claim aata hai, to woh aapki zimmedari hai.

Aisi koi cheez nahi banate jo kanoon ke khilaf ho, ya jisme jhooti medical/financial guarantee ho. Aisa kaam hum manaa kar denge, chahe advance aa chuka ho — us case mein paisa wapas.

Third-party services

Domain, hosting, Razorpay, WhatsApp Cloud API, Google — inki apni shartein hain aur hum unpe control nahi rakhte. Woh down ho jaayein ya apne rules badal dein, to hum madad karenge par uske liye zimmedaar nahi honge.

Kya guarantee nahi hai

Google pe kisi bhi keyword pe ranking ki guarantee koi nahi de sakta. Hum best practice follow karte hain aur har mahine report bhejte hain, par number 1 ka waada nahi karte. Sales ya revenue ki guarantee bhi nahi — website ek tool hai, jaadu nahi.

Zimmedari ki seema

Kisi bhi vivaad mein humari zimmedari us project ke liye aapse liye gaye kul paise tak seemit hai. Business loss, profit ka nuksan ya data loss ke liye humpe claim nahi banta.

Kaam band karna

Aap kabhi bhi ruk sakte ho. Kitna paisa wapas hoga, woh refund policy mein saaf likha hai. Hum bhi kaam band kar sakte hain agar 30 din tak aapse koi jawab na mile, ya agar behaviour team ke saath theek na ho — us case mein jitna kaam hua uska paisa katkar baaki wapas.

Kanoon aur jurisdiction

Yeh shartein Indian kanoon ke hisaab se chalti hain. Koi vivaad ho to sabse pehle baat karke suljhaate hain. Na sulje to Indore, Madhya Pradesh ki adaalat mein hi maamla jaayega.

Build shuru hone se pehle

Poora advance wapas. Advance bhejne ke baad bhi agar aapko lage ki abhi nahi karna, aur humne design ka kaam shuru nahi kiya — to 100% wapas. Wajah bhi nahi poochhenge. Paisa usi tareeke se wapas jaata hai jisse aaya tha, 5–7 working din mein.

Preview dekhne ke baad

Pehla preview 48 ghante mein aata hai. Agar design bilkul pasand nahi aaya aur do round revision ke baad bhi baat nahi bani, to advance wapas — koi bahas nahi, koi cancellation charge nahi.

Yeh aaj tak do baar hua hai, aur dono baar paisa usi din wapas gaya tha.

Build shuru hone ke baad

Advance wapas nahi hota. Jab hum poori site pe kaam shuru kar dete hain, us waqt tak team ka time lag chuka hota hai. Isiliye advance 50% hi rakha hai, poora nahi.

Aap beech mein rukna chaho to ruk sakte ho — jitna kaam hua hai woh files aapko de dete hain. Baaki ka 50% dena zaroori nahi.

Site live hone ke baad

Final payment ke baad refund nahi hota. Par agar kuch toota hua hai ya quote ke hisaab se kaam poora nahi hua, to hum usko theek karte hain — bina extra charge ke, jab tak theek na ho jaaye.

Hum late hue to

Promised date nikal gayi aur galti humari hai (aapka content aur feedback time pe aaya tha), to:

• 10% kam — final invoice se apne aap kat jaata hai, aapko maangna nahi padega.
• Ek mahina care plan free — site live hone ke baad se.
• 7 din se zyada late — to aap poora project cancel karke advance wapas le sakte ho.

Care plan

Care plan ₹999/month hai aur kabhi bhi band kar sakte ho. Notice period nahi hai. Jis mahine band kiya, us mahine ka paisa nahi lauta, par agla nahi katega. Auto-renewal band karna ho to ek message kaafi hai.

Domain aur hosting

Domain ek baar register ho gaya to uska paisa wapas nahi aa sakta — woh registrar ke paas chala jaata hai, humare paas nahi rukta. Hosting ka bacha hua mahina pro-rata wapas kar dete hain.

Refund kaise maangein

+91 86304 15226 pe WhatsApp kar dijiye ya [email protected] pe likh dijiye. 2 working din mein confirm karte hain aur 5–7 working din mein paisa wapas. Bank ya UPI ke apne time ka control humare paas nahi hota.

Ek baat saaf

Yeh policy isliye hai taaki aapko risk kam lage. Agar kabhi aisa lage ki humne aapke saath theek nahi kiya, to pehle seedha bol dijiye. Aaj tak har maamla baat karke hi khatam hua hai.